
Teesside tech specialist Salesfire is set to enhance its platform with AI technology and create new jobs, following a £2.75m investment.
The Middlesbrough-based firm, established in 2017, aids clients such as Hamleys, Moss Bros, Select fashion, Sportsshoes.com and Trespass in boosting sales via their ecommerce sites, with its software now used by over 700 brands.
The company has secured an additional £2.75m from NPIF II – Mercia Equity Finance, managed by Mercia Ventures as part of the Northern Powerhouse Investment Fund II. The funding will be used to integrate the latest AI-powered technology into its platform and generate more than 10 new jobs within the next two years.
Salesfire's software creates a profile for each visitor to a company's website, using behavioural cues to comprehend their interests and shopping habits. This allows retailers to personalise the customer experience, guide shoppers through the purchasing process, and re-engage with them to foster relationships.
The firm is developing new AI technology that will provide deeper insights into customer behaviour, such as identifying anonymous individuals with different user accounts. Founder Rich Himsworth believes this will be particularly beneficial once existing tracking tools like cookies are phased out.
Mr Himsworth, who previously worked in software and marketing, founded Salesfire seven years ago and has since grown the company to employ 65 staff, generating £3m in annual recurring revenue. Following initial backing from Mercia and NPIF in 2022, the latest funding round brings the total investment to over £5m.
Mr Himsworth stated: "Salesfire's mission is to help retailers grow their e-commerce sites and drive revenue. Our new Salesfire AI technology will be revolutionary in giving them scope to identify more anonymous site traffic and opening up a whole new world of marketing and data opportunities. We are pleased to have the continued support of our investors in this latest round and really excited to be at the forefront of AI in e-commerce."
Chris McCourt of Mercia Ventures said: "Salesfire stands out from competitors by offering the type of sophisticated features normally only available in more costly products. Its new AI technology will make the platform even more powerful and initial trials have shown it can further increase sales. This Investment will enable the business to accelerate its development and further differentiate itself in the market."
The funding comes from NPIF II – Mercia Equity Finance, which provides equity investments in the Yorkshire and Humber regions. The Northern Powerhouse Investment Fund II (NPIF II), valued at £660m, spans the entire North and offers loans ranging from £25,000 to £2m, as well as equity investments up to £5m.